My wife and I had a great experience with Smiling Toad! We were married in Chicago in October ’14, and contacted John at ST pretty late in the planning process. No matter, as he made the service customization process very easy and straightforward. With just a few clicks and instructions on an impressive web site, we were good to go, and the film crew showed up with cameras on hand. At the wedding itself, they were utter professionals: interjecting when appropriate (such as to mic me up for my vows) and barely noticeable throughout the evening. Afterwards, John really went above and beyond in the film delivery process. There was an issue with the playback for one of our films when it was converted (I believe) to HTML5 on mobile. This wasn’t even ST’s fault, but instead the web site through which we were viewing. ST took it upon themselves to work with the third-party web site to fix the issue quickly. Most importantly, we were blown away by the quality of the movie itself. I can tell they spent many, many hours in the editing and sound mixing process. The photography is stunning. Everything looks and sounds perfect. The editing really created a perfect narrative, and the multiple cuts that came with our package (i.e. full vs. trailer vs. highlight) were perfect for short and long viewings. Overall, working with ST really drove home the point of hiring videographers. This type of product encapsulates memories in a vivid way and complements our photos so well. ST helped us capture memories that we will treasure forever. Thanks guys and keep up the great work.
Katie and Mike
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